Subscription Box FAQs

Shipping Policy:

Subscription boxes will be processed and shipped within 1-2 business days of initial purchase and on the same date of each month thereafter. 

We cannot guarantee when an order will arrive once it has been processed and shipped. Please consider any shipping or transit times offered to you by Bailey's Blossoms or other parties as an estimate only. 

Damaged/Defective Items: 

In the rare case of a damaged or defective item, please reach out to info@baileysblossoms.com with a photo of the damaged item and we will gladly send you a replacement. Any product concerns or complaints must be communicated to Bailey’s Blossoms within 7 days of you receiving your subscription box.  Failure to inform us within that time frame will waive your right to any product replacement. 

Exchanges:

Due to the exclusive nature of the items in the subscription boxes, we will not allow items to be returned or exchanged for a different item. When an exchange is made, you will receive the same item in either the same size or a new size. You will not be able to  request a different item, as the boxes are sold as sets. 

Holds and Cancellations:

If you would like to cancel or skip a month on your subscription box, please log into your account at baileysblossoms.com at least 3 days prior to your scheduled ship date, where you can manage your subscription. After the 3rd day prior to your ship date of any given month, your order will be processed and a refund will not be available.

Care and Maintenance:

We recommend all clothing items (shirts, pants, rompers, etc) to be hand washed or washed on delicate cycle in one of our garment bags for added protection, with mild detergent.  Items containing embellishments which are delicate in nature (pom pom & lace trims, etc) should be laid flat to dry. Please note that any items made of mostly delicate components, specifically lace dresses and rompers, should be hand washed.

Use iron as needed to remove wrinkles and smooth out satin bows for a crisp clean finish.  The only case in which an iron is not advised is on t-shirts or capes with a satin vinyl embellishment as it may come off onto the iron.  Glitter embellishments may be ironed directly.

Non-washable items, such as our floppy hats, may be gently spot treated/washed with a mild cleanser and air dried.

Copyright and Trademark Notice:

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Bailey's Blossoms LLC, Copyright © 2015, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards:

We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon the 2nd day of each month.

Privacy Policy:

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

To read more on our Privacy Policy, clickhere

Customer Support:

We'd love to hear from you! Our customer service team is available via phone or Live Chat Monday-Friday from 8am-3pm CST excluding holidays at (940) 539-9467.

Thank you for taking part in our exclusive subscription club! You are so appreciated! xoxo